Club Premier Pacific is your gateway to a world of exclusive membership benefits that you can enjoy on every stay at our hotels.

All you have to do is apply for your membership card, which can securely store all your details and is activated on first use. From there you can choose from a range of fantastic voucher options that provide access to very special pricing, complimentary upgrades, access to award-winning cuisine and the use of unrivalled facilities and exciting destinations.

There's no need to carry unwieldy vouchers or certificates with you - all you need is your Club Premier Pacific membership card.

Contact us about applying today by calling +64 3 977 1780 or click to email.
 

Club Pacific Premier / Inclusions

Club Premier Pacific Membership Benefits

Dining

As a Club Premier Pacific member, you can enjoy complimentary dining in any restaurant in our participating hotels, whenever you dine with at least one other guest whose meal is paid for.

Member and 1 guest dining: 50% off total food bill*  
Member and 2 guests dining: 33% off total food bill* 
Member and 3 guests dining: 25% off total food bill* 
Member and 4 guests dining: 20% off total food bill*

In addition, when you dine alone you will receive a 20% reduction on the total food bill.*
Dining discounts at CityLife Wellington - A Heritage Hotel apply to breakfast only.

*excludes beverages and room service.

Beverage Discount

Members dining in our participating restaurants and bars receive 10% off all beverages.*

*excludes room service and mini bar.

Accommodation

When you stay as a guest in any participating hotel you will receive the following reductions on accommodation:

One (1) complimentary night's accommodation for 2 in a Superior Room or equivalent at the participating hotel of your choice.

Six (6) separate stays of up to three consecutive nights per stay at 50% off the full rack rate. Valid for stays in a Superior Room or equivalent.

Two (2) separate stays of up to three consecutive nights per stay at 60% of the full rack rate. Valid for stays in a Superior Room or equivalent..

A 10% off all rates published on this Heritage Hotels website and 10% off Heritage Boutique Collection hotels.

Three (3) opportunities where an automatic upgrade will apply to the next level of accommodation where available when paying the CPP weekday rate, for a maximum of three (3) consecutive nights per stay.

Late checkout of 12 noon. (subject to availability).

Note: Accommodation and dining benefits cannot be used at Rutherford Hotel Nelson or the Heritage Boutique Collection (HBC offer 10% off daily rates). All bookings must be made by phoning the hotel directly, quoting CPP membership number.

Club Pacific Premier / Terms and Conditions

Use of the Club Premier Pacific card or membership privileges constitutes acceptance of these terms and conditions.
Club Premier Pacific reserves the right to change membership benefits or the list of participating hotels without notice.
Membership card is non-transferable and is not a credit or charge card.
Membership is valid for a twelve month period effective from the joining date. Your membership card uses smart card technology to store your benefits. Your benefits will be loaded to your card the first time it is inserted into the Club Premier Pacific terminal.

Membership Card
The Club Premier Pacific membership card is the property of Heritage Hotel Management Ltd. Membership benefits will only be granted upon presentation of a valid membership card. The card must be signed by the member. The membership is valid until the expiry date printed on the card.

Restrictions
All benefits and CPP Awards are subject to availability.
Benefits have no cash value and are not redeemable for cash.
Intention to use a CPP Award must be stated by the member when making the booking.
Whenever as CPP Award is used that Award will be electronically removed from the Member's card by the CPP terminal upon check-in.
Accommodation and dining benefits are not valid at Rutherford Hotel Nelson or the Heritage Boutique Collection.
Membership benefits are not valid Christmas Day, New Year's Eve, Mother's Day or during special promotions or special events (such as the V8 Super Car Race, Rally NZ and major rugby matches). Please always check for availability of benefits when making a booking.

Lost or Stolen Cards
The Club Premier Pacific membership card is the responsibility of the member. Loss or theft of a card should be reported immediately to the Club Premier Pacific membership office. A fee may be charged for a replacement card. Cards reported lost or stolen will be rendered invalid for further use.

Cancellations
A member may cancel his or her membership by returning the membership card within two weeks (14 days) from the date of purchase. A refund of the joining fee, less an administration charge of $25.00 including GST, will be provided if the membership has not been used. There will be no refund of the joining fee if cancellation is received 14 days after the date of purchase.

Privacy
Impact Marketing Solutions Pty Ltd collects personal information on behalf of Heritage Hotel Management Ltd. in relation to Club Premier Pacific. Impact Marketing Solutions Pty Ltd. and Heritage Hotels and Citylife Hotels are bound by the National Privacy Principals contained in the Privacy Act.

Liability
Should, for any reason, the Club Premier Pacific membership programme be discontinued, the Hotels included in Club Premier Pacific shall have no financial liability to the member. The liability of Heritage Hotel Management Ltd, their agents, officers, employees, independent contractors and/or third party suppliers is limited to an amount no greater than the membership fee paid by ay member as a result of, or in conjunction with, their membership.