Contact Us

We always look forward to hearing from our valued guests so if you require anything at all, contact us with your feedback. Our team is always available to answer all your questions or to simply help you find an accommodation package to suit your needs. We strive to make sure our guests have access to our pool of local and professional knowledge so no matter what your enquiry, we will supply you with the answer quickly and efficiently.

Please note the name of the hotel you are querying or commenting on when emailing.

Heritage Hotel Management
35 Hobson Street
P O Box 3904
Auckland 1140
New Zealand

Ph: +64 9 302 1277
Fax: +64 9 303 0152
Toll free (within New Zealand): 0800 368 888
Toll free (within Australia): 1800 141 780

Carrington Resort: +64 9 408 7222
Heritage Auckland: +64 9 379 8553
CityLife Auckland: +64 9 379 9222
CityLife Wellington: +64 4 922 2800 
Rutherford Hotel Nelson: +64 3 548 2299
Heritage Hanmer Springs: +64 3 315 0060
Heritage Christchurch: 0800 368 888 (NZ) or +64 9 302 1277
Heritage Queenstown: +64 3 450 1500

General enquiries: enquiries@heritagehotels.co.nz
Reservation enquiries: res@heritagehotels.co.nz

Media enquiries: media.enquiries@heritagehotels.co.nz

Business travel enquiries: sherenem@heritagehotels.co.nz
Conference & events enquiries: sheryleee@heritagehotels.co.nz
Wholesaler enquiries: kellyh@heritagehotels.co.nz

Heritage Boutique Collection enquiries: amandad@heritageboutique.co.nz