Guest comments
At the Heritage Hanmer Springs we strive to grow our reputation as one of the regions finest hotels and your observations can prove instrumental in aiding our continued development. If you would like to share your experience with us, please send your comments by clicking here.
To read all Heritage Hanmer Springs reviews on TripAdvisor please click here.
"An excellent stay, facilities have everything needed for a week's stay. Lovely and peaceful, apart from the occasional duck quack very early in the morning. Vistas fantastic, a short walk to everything. All in all a great 2 days..." (LateRooms.com customer February 2011)
"Excellent hotel and very handy for the hot pools. Views from garden room were fantastic and room was well appointed. Very quiet and would highly recommend." (Hotelclub customer February 2011)
"Our family of six stayed in a villa overlooking the small lake with ducks and other local wildlife. Villa was outstanding and location and views were idyllic. The accommodation combined the benefits of having the family together with the amenities of the hotel, incuding tennis courts and pool complex. Definitely the best accommodation we had in New Zealand and would have liked to have stayed longer. Highly recommended. " (Travelbug customer January 2011)
"We stayed in the lovely 3 bedroom villa on the lake, it is beautifully appointed and a great price for six people. very nice accomodation and service..." (Travelbug customer January 2011)
"The villa was everything I could ever have asked for, firewood ready to go, heaters on, beautiful lake, garage and modern interior furnishings...my waiter was extremely polite, charming, and very friendly, nothing was a problem, a handsome smile and knowledgeable tone...I will definately be returning to Heritage and recommending to all." (guest email)
"We have really enjoyed our stay. The restaurant staff were amazing, as was the food & ambiance. Thank you very much for taking such good care of us." (guest questionnaire)
“Just spent the night at this hotel - it’s very grand-looking. Room was nice, looked out onto garden at the back, with opening doors. …if you’re visiting the famous hot-pools at Hanmer you can’t go wrong here.” (TripAdvisor.com)
"Thank you for going the extra mile for our stay. You made it very memorable. Danielle on reception was very helpful & assisted with booking a surprise massage for my fiancee." (guest questionnaire)
"The little things were great. This made a great stay". (guest questionnaire)