Guest comments
At Heritage Rotorua we strive to grow our reputation as one of the city's finest hotels and your observations can prove instrumental in aiding our continued development. If you would like to share your experience with us, please send your comments by clicking here.
To read all Heritage Rotorua reviews on TripAdvisor please click here.
"I would just like to thank you again for a wonderful stay. I was most impressed by the service you provide here and loved the breakfast yet again. I know I will come back and I will suggest this as a place to stay for guests when they go to Rotorua. Well done Heritage." (C. Wilson)
“We wish we could have stayed a lot longer! The staff were great, especially housekeeping. Everything was absolutely spotless….the feast & cultural show was amazing and great value, breakfast was great with lots of things available. We would not hesitate to go back and would recommend this hotel to everyone!” (TripAdvisor.com)
"I travel frequently overseas and have stayed in many hotels. Thank you for a quality experience." (guest questionnaire)
"Our stay was excellent. I will definitely recommend to friends and family." (guest questionnaire)
'Another lovely stay at your hotel. We love coming here and enjoy the friendly staff and wonderful facilities." (guest questionnaire)
"Excellent service, always enjoy our stay here at the Heritage." (guest questionnaire)