Management Services

What makes the Heritage & CityLife Hotels’ family special.

Our guests experience timeless hospitality reimagined for the modern day at Heritage & CityLife Hotels: New Zealand’s pre-eminent collection of four-star-plus hotels in prime locations nationwide. Heritage Hotels are buildings of historic significance, and CityLife Hotels offer a more contemporary design, while both always offer a unique local experience. Another branch of the family is the Heritage Collection, a network of regional properties with four-or-more stars and their own unique identities in the most desirable destinations.

With more than 20 years’ experience in the New Zealand accommodation market, and a presence in 15 destinations, Heritage is a trusted brand with international reach and a voice that’s heard in New Zealand’s hospitality and tourism industry. What’s unique about Heritage is its nationwide network of premium properties that have their own special character. Whether a Heritage property is located in a major city’s CBD, on New Zealand’s beautiful coastline, in a thermal wonderland or in the heart of the country’s major tourism destinations, our guests always know they are somewhere special.

Properties who are part of Heritage can access expertise in a wide range of hotel-management disciplines including operations, human resources, revenue management, building services, and sales & marketing, to name a few. With access to a wider group buying collective, they have been able to improve their cost management with key suppliers. The wider sales & marketing team, in domestic and international leisure and corporate segments, drives increased occupancy and delivers you a stronger average daily rate.

While we own and operate our own properties, we also offer franchise and management agreements where we can offer our expertise and support your property’s growth. We’d like to invite you to get in touch if you feel your established property (or a new build) could fit with Heritage’s values and deliver an experience where guests know they are someone special. 

We can’t fit all the benefits of joining Heritage on this page. Download a prospectus to find out more. Let’s start a conversation. 

Graham Yan
Chief Executive Officer
Phone: +64 9 302 1277
Email: GrahamY@heritagehotels.co.nz