Heritage & CityLife Hotels and Heritage Collection Properties

Covid-19 Vaccination Policy

Effective from 3 December 2021, the New Zealand Government has shifted to its new Covid-19 Protection Framework, known as the traffic light system.  As such, some very important rules have changed for our hotels that you need to be aware of. 

Health and safety is paramount for us, therefore every person from that date wishing to enter our properties must be fully vaccinated. Proof required for entry is with a valid My Vaccine Pass (or similar approved vaccination certificate). Visit health.govt.nz for information on the passes.

This includes guests, hotel restaurant diners, conference/event attendees, and contractors. This applies to anyone 12 years and older. Those with a Ministry of Health exemption will need to provide proof documentation upon arrival.

In locations where we are operating in a mixed-use building, such as Sea Spray Suites, The Waterfront Suites, Heritage Auckland, CityLife Auckland, Portside Hotel, Heritage Christchurch and Lake Resort with some private residences, office spaces or food and beverage outlets not operated by Heritage Hotels, please be advised we are unable to mandate vaccinations for these third parties. If using such outlets, we recommend you check with them regarding their vaccination requirements prior.

If you have any questions or concerns, please do not hesitate to contact reception at your chosen hotel. All contact details can be found here, or at the links below.

Heritage Collection Sea Spray Suites, Paihia
Heritage Collection The Waterfront Suites, Paihia
Heritage Auckland
CityLife Auckland
Heritage Collection The Reef Resort, Taupo
Heritage Collection Anchorage Resort, Taupo
The Devon Hotel, New Plymouth
Heritage Collection Portside Hotel, Gisborne
CityLife Wellington
Rutherford Hotel Nelson, A Heritage Hotel
Heritage Collection The White Morph, Kaikōura
Heritage Christchurch 
Heritage Collection Lake Resort, Cromwell
Heritage Queenstown

Last updated  02 December 2021