How to find us

The Heritage Auckland has two accommodation wings in Auckland’s CBD. The Hotel Wing is located at 35 Hobson Street, and the Tower Wing at 22-24 Nelson Street.

Our Concierge is happy to assist with your travelling requirements and can advise you on options and book any of the following transfers for you. Please feel free to contact our concierge service directly at the number below. 

Transfer options include:

  • A private driver, which can be booked for a flat fee of around $110 for up to eleven passengers or $105 for one to three passengers one way with the driver meeting you at the arrivals lounge of the airport
  • a taxi, which can be arranged on your behalf or found outside the arrivals lounge at the airport. Corporate Cabs can be booked for $75, otherwise prices vary from $50 -$80
  • The Super Shuttle, which departs from outside the arrivals lounge, or can be booked for a rate of $28 for the first passenger and $8 for every other passenger. If you take this as a shared service there will be a number of drop offs around the city so allow more time
  • The Airbus Express, which departs every 10 minutes in the day time, and every 30 minutes overnight, with a fee of $16 one way or $28 return ($6 and $12 for children fifteen and under with family fares also available). While the number of drop offs may make this a slower option during the rush hour the ability to use bus-only lanes can make this comparatively efficient


To self drive to The Heritage Auckland from North take the Southern Motorway and exit at Cook Street (exit 424), then turn left onto Nelson Street. To arrive from the South exit the Motorway at Nelson Street (exit 427).

From the Airport drive northwest on George Bolt Memorial Drive towards Manu Tapu Drive, take the ramp to Coronation Road. Merge onto State Highway 20 until the exit at Queenstown Road (exit 15) towards Auckland. At the roundabour, take the third exit onto Queenstown Road heading to Auckland. Continue onto Pah Road as it turns into Manuakau Road, then turn left Alpers Avenue. Turn right onto Gillies Avenue, then take the State Hioghway 1 ramp to Auckland. Merge onto the Southern Motorwa. Take exit 427 towards to City Centre. Merge onto Nelson Street. Once on Nelson St proceed down to the Heritage Tower at number 22 (on the left after Victoria St). If you are booked into the Tower please proceed into the arrival area there to check in. If you are booked into the main Hotel wing then turn right directly after the Tower into Gorst Lane. At the end of Gorst Lane before it meets Hobson Street please stop at the designated parking area beside the hotel entrance doors on the left, and our staff will be happy to assist you.

Valet parking is available on-site at $45 per day.




Ph: +64 9 379 8553 

To book, phone:
0800 368 888
Toll free (Australia):
1800 141 780