How to find us

Heritage Queenstown is located on Fernhill Road overlooking the lake just outside the town centre.

There are a range of options when transferring from the airport and our concierge is happy to help with questions or bookings. Please feel free to contact the concierge service for further information at the number below. 

Some transfer options:

  • Taxis depart from the airport carpark directly outside the terminal, or can be booked to meet you in the arrivals area
  • Super Shuttle operate a service which meets every flight, and can be hired as a shared service with other passengers at a discounted rate, or hired as an exclusive transfer. Booking in advance is recommended
  • The Local bus service, Orbus, is the best value for money however can take up to an hour. The bus stop is located in front of the arrivals terminal. For a direct bus, catch the number 1 Fernhill bus, the bus will stop directly opposite the hotel. The price is $10 per person or you can purchase a Go Card from the airport for $5.00 and enjoy $2 fares on all routes during your stay in Queenstown (minimum top up is $10.00)
  • A range of limosine services operate in the region to meet the most discerning of needs (as with all of these options contact our concierge service for more information).

If self driving whether arriving from the North or South follow Highway 6 to Frankton. At the roundabout in Frankton follow signs for Queenstown on Frankton Road. Travel along Frankton Road for approximately 6kms.

Drive straight through the first roundabout. At the second roundabout, turn left onto Shotover Street. Continue along Shotover Street, going straight at all roundabouts. Shotover Street merges with Lake Esplanade after a twist in the road. Follow Lake Esplande, with Lake Wakatipu on the left for approximately 1km. At the first roundabout, take the second exit up the hill on Fernhill Road. The hotel is 400 metres on your left at 91 Fernhill Road.


Phone: +64 3 450 1500
Fax: +64 3 442 4989
To book, phone:
0800 368 888
Toll free from Australia:
1800 141 780