Press Room

Welcome to the latest news and stories about Heritage & CityLife Hotels and Heritage Collection properties.

Heritage Queenstown wins Tripadvisor ...

Heritage Queenstown has achieved the sought-after Traveller’s Choice award. The result is based on the millions of Tripadvisor traveller reviews made annually.

Read more

Heritage Auckland Hosts The All Blacks

After almost two decades of serving this great team, we are looking forward to hosting them for the 2021 Rugby Season.

Read more

Rutherford Hotel Announces New Appoin...

Rutherford Hotel Nelson A Heritage Hotel announces two new appointments to the team.

Learn more

Heritage Christchurch’s Old Governmen...

Heritage Christchurch’s Old Government Building turns 107 years old this month, and has been a major city icon for over a century.

Read more.

Heritage Queenstown-HQ Special Confer...

Heritage Queenstown has recently reopened ready to welcome conference, incentive and special event guests.

Read more

Heritage Auckland and CityLife Auckla...

Heritage Auckland and CityLife Auckland officially reopen today, 1 July

Read More

Heritage Queenstown Gears Up For Ski ...

Heritage Queenstown is gearing up for the ski holiday season and will reopen officially on 1 July.

Read More

Heritage Queenstown MAFS

Heritage Queenstown hosts Married at First Sight Australia couple for honeymoon.

Read more

Award Win For Heritage

Heritage has been recognised with an international marketing award, 2019 HSMAI Silver Adrian Awards.

Read more

Janet Neesham Appointed

Heritage welcomes Janet Neesham as their international  sales manager, based in its corporate head office in Auckland.

Read more

New Conference Coordinator

Heritage is delighted to announce the appointment of Hayley Clark as conference coordinator for Heritage Hanmer Springs.

Read more

Website Wins Global Award

Heritage Hotels’ new website has been recognised as world leading, having secured a gold award at the 2019 Travel Weekly Magellan Awards recently.

Read more

Jass Sidhu Promoted

Heritage is delighted to announce the promotion of Jass Sidhu to the revenue and yield manager for the Heritage and CityLife Auckland Hotels.

Read more

Heritage Recycling Amenity Bottles

Heritage Hotels are delighted to announce they have joined Beyond Skin Deep's amenity recycling programme.

Read more

Heritage Re-Signs with NZCT

Heritage Hotels are proud to announce they have re-signed as a National Partner with Nga Haerenga The New Zealand Cycle Trail.

Read more

Heritage Hotels Support KidsCan

Heritage and CityLife Hotels are delighted to announce their partnership with KidsCan.

Read More

New General Manager for Heritage Auck...

Heritage Hotel Management is delighted to welcome Mohamed Mansour as the new general manager of Heritage Auckland.

Read More

Nelson Familiarisation Tour

Nelson is known for its arts, food and drinks, and stunning scenery.

Learn more

General Manager Heritage Queenstown

Heritage Hotel Management is delighted to announce the appointment of Kevin Kluts as the new general manager of Heritage Queenstown.

Read More

Heritage Queenstown Autumn 2020 Confe...

At Heritage Queenstown, it’s easy to provide an inspiring conference.

Read More

Office Manager for CityLife Auckland


Heritage Hotel Management is delighted to announce the appointment of Zuzana Sheppard

Read More

General Manager for CityLife Wellington

Oytun Cevik has been appointed as the new general manager of CityLife Wellington. 

Read more

Heritage Christchurch Secures Another...

Heritage Christchurch has secured an early Christmas present with a win for the third consecutive year in the World Luxury Hotel Awards 2018.

Read more

New-Look Website Drives Direct Bookings

To encourage direct bookings, Heritage Hotels is delighted to launch its new website that includes an improved guest journey while providing a leading-edge technology platform for Heritage properties and franchises.

Read more

Heritage Queenstown wins employer of ...

Heritage Queenstown has won the 2018 Westpac Queenstown Business Awards in the Queenstown Resort College’ Employer of the Year’ category.

Read more

Heritage Auckland First Vegan Accredi...

Heritage Auckland Hectors Restaurant has been announced as the very first New Zealand restaurant to achieve Vegan Certification.

Read More

General Manager for CityLife Auckland

Akash Sood has been appointed as the new general manager of CityLife Auckland.

Read More

Alexander Siebentritt Appointed Gener...

Alexander Siebentritt has been appointed as general manager of Rutherford Hotel Nelson – A Heritage Hotel.

Read more

Heritage Christchurch Nominated In Wo...

Heritage Christchurch has been announced a nominee in the prestigious international World Luxury Hotel Awards 2018.

Read more

CityLife Auckland Employee Wins Prest...

Heritage Hotels are proud to congratulate CityLife Auckland’s front office manager (FOM), Neil Hemraj, who has just won at the NZ Hotel Industry Award’s for Hotel Industry Front Office Services Employee of the Year 2018.

Read more

Banishing Plastic Straws.

Heritage and CityLife Hotels are joining the global movement to eradicate single-use plastics.

Read More

New Appointment - Operations Manager ...

Leon Mascarenhas has been appointed as the new operations manager for the Heritage Collection based in the Auckland corporate office of Heritage Hotel Management Ltd.

Read More

Heritage Christchurch Announced A Fin...

Heritage Christchurch has been announced a finalist in the Canterbury Heritage Awards in the tourism category.

Read More

Heritage Collection Lake Resort Hosts...

For those who take a guilty pleasure in reality TV, Heritage Hotels secured Heritage Collection Lake Resort Cromwell as the host hotel for Married at First Sight Australia.

Read More

Heritage Auckland Receptionist Wins A...

Heritage Auckland is proud to congratulate Tim Gordon, Heritage Auckland’s receptionist, for achieving world runner-up in the global AICR Receptionist of the Year awards, announced at a gala event in Zurich last weekend.

Read More

Queenstown & Cromwell Familiarisation

One of the most beautiful places in the world, Queenstown & Cromwell, hosted seven conference bookers.

Learn more

New Executive Chef For Heritage Queen...

Sandro Lobao has been appointed as the new executive chef for Heritage Queenstown.

Read More

Heritage Christchurch Wins Two World ...

Heritage Christchurch has secured two awards in the World Luxury Hotel Awards 2017 which were announced over the weekend at a gala event in Zurich honouring the world’s top luxury properties.

Read More

Heritage Christchurch Wins World Luxu...

Heritage Christchurch has been announced a winner in the prestigious international World Luxury Hotel Awards 2017.

Read More

Heritage Christchurch Nominated In Wo...

Heritage Christchurch has been announced in the prestigious international World Luxury Hotel Awards 2017.

Read More

Your Delegate's Dietary Choices

Learn the different types of Food Allergies and Lifestyle Dietary choices your delegates may have.

Learn More

New Executive Chef For Hectors Restau...

Heritage Auckland is delighted to announce the promotion of Gerrard O’Keefe to the role of executive chef. Gerrard has been with the hotel as the executive sous chef for the past 10 months.

Read More

CityLife Auckland Employee Makes Her ...

Heritage and CityLife Hotels are proud to announce CityLife Auckland receptionist Priyanka Payal Sharma achieved equal second runner up in the global AICR World Receptionist of the Year awards.

Read More

New Plymouth Familiarisation

Heritage Hotels along with The Devon Hotel hosted 8 conference bookers to experience the hotel and local sites.

Learn more

Sea Spray Suites Make NZ Top 10 TripA...

Heritage Collection - Sea Spray Suites, Paihia Make NZ Top 10 in TripAdvisor Traveller’s Choice Awards.

Read More

A Glossary Of Accommodation Jargon

The travel industry is well known for its acronyms and industry jargon.

Learn More

Your Quick Checklist For AV Meeting

Use this checklist to identify your AV needs.

Learn More

Getting The Most Out Of An On-Site AV...

Audio Visual (AV) has the ability to give your Business Event the wow factor.

Learn More 

Uniform Happiness

Heritage and CityLife Hotels are introducing New Zealand landscape inspired uniforms for their entire hotel staff.

Read More

Your Responsibility As A Host

As the event organiser you have responsibilities for the delegates.

Learn More

Two top Taupo properties join Heritag...

Heritage and CityLife Hotels are delighted to announce the addition of The Reef Resort, Taupo and Anchorage Resort, Taupo to the Heritage Collection.

Read More

Heritage Christchurch Wins World Luxu...

Heritage Christchurch has been announced a winner in the World Luxury Hotel Awards in the Luxury Historical Hotel category.

Read More

Heritage Christchurch Resident Manage...

Heritage and CityLife Hotels are delighted to announce the appointment of Ms Astrid Hay as the new Resident Manager of Heritage Christchurch.

Read More

Heritage Queenstown New Appointment, ...

Heritage and CityLife Hotels are delighted to announce the appointment of Ms Melissa Couch as the new Heritage Queenstown sales manager. Her role is to manage and coordinate sales and marketing for the hotel with a focus on conference business.

Read More

What Is A Famil?

Is there Famil etiquette?  In simple terms - Yes. 

Learn more

Convene South Tour

Leading up to Convene South in Christchurch, Heritage hosted five buyers on a three-day 500km tour of the ‘Top of the South’. 

Learn more

CityLife Auckland Receptionist Judged...

Ms Priyanka (Payal) Sharma of CityLife Auckland has been awarded the AICR New Zealand 2016 Receptionist of the Year.

Read More

Heritage Christchurch Nominated in Wo...

Heritage Christchurch has been announced a nominee in the prestigious international world luxury hotel awards.

Read More

Heritage Exec Joins Sleep Out Fundrai...

Gary Jarvis, Group Operations Manager of Heritage Hotels, has signed on for this year’s ‘Lifewise Big Sleep Out’ on 7 July.

Read More

Understanding Seating Layouts For Bus...

Understand the seating layouts in meeting/conference rooms.

Learn More

Heritage Hotels Join New Zealand Cycl...

Heritage Hotels, including CityLife Hotels and the Heritage Collection, are proud to announce becoming the latest national partner with Nga Haerenga the New Zealand Cycle Trail.

Read More

Case Study: Bupa Care Services NZ Nat...

Bupa Care Services NZ National Conference 2015 held at Heritage Hanmer Springs.

Read More

AIME Expo 2016

AIME 2016 was held in Melbourne 23 to 24 February for meetings, events and incentives industry decision makers.

Learn more