Director of Sales, Conference & Incentives
At Heritage Hotels, we pride ourselves on delivering world-class conferences. And with her impeccable hospitality pedigree – including half a decade with Heritage – Shelley Eastwood ensures that every event meets our client’s high standards.
Shelley’s specialty is matching Heritage’s portfolio of properties against the clients needs, a role that requires a high degree of intuition. With her wealth of experience, Shelley has developed something of a sixth sense when it comes to getting the right outcome. She thinks outside the box, taking into account what needs to happen, anticipating things her clients haven’t yet thought of and delivering timely proposals based on this insight.
Every aspect of an event must be perfect. The location, the atmosphere, the food and the layout. Following a fit for purpose recommendation, Shelley relies on a dedicated team of professionals to stage each event with impeccable attention to detail.
Shelley believes that the most important aspect of any event is the people. A people person, she’s passionate about knowing her clients needs inside out. No detail is too small, nor is any challenge too great. It’s about creating a memorable experience that the most important people to Heritage, our guests, will treasure for years to come.