Services & Facilities

The hotel offers some of the finest serviced apartments Auckland has to offer, that are perfect for business guests seeking long term accommodation and serviced apartments in Auckland.

Enjoy all the comforts of home and more, including complimentary unlimited WiFi*, underground valet parking (charges apply) and full concierge service.

Corporate Cabs offer stylish and discreet transport for the discerning traveller. Their fleet services the luxury, celebrity and senior executive traveller's needs. Click here to make your booking.

We take guest safety and security very seriously, and all of our hotel room doors include a keyhole and second manual lock. Access to accommodation floors is granted only via keycard. Reception desks are manned 24-hours to ensure all calls are answered promptly.

We now offer a boxed breakfast option, pre-booking required. Please contact reception staff before 11pm to place order and advise delivery time. 

For information about Auckland, read our Things To Do pages or just ask the concierge. They are happy to help.

Room Service is available Monday to Friday, 5.30 pm – 9.00 pm. Please contact Reception who will place your order and deliver to your room.

Guests can also enjoy a 15% discount at Coffee Club (16 Wyndham Street, Auckland). Charge back is available for your convenience.

Please note: where guests are staying for longer than one night, the room will be serviced every third day for the duration of the stay to minimise contact. If extra amenities are required, our team are happy to supply them.

*Complimentary unlimited WiFi, additional charges for extra data. 


Pool & Gymnasium

CityLife Auckland has an indoor salt water lap pool and gynmasium. The pool is situated on the second floor next to the gymnasium and hours are from 6.00am until 10.00pm. Pool towels are available from concierge. 

Pool is unsupervised and the pool and gym can be access with your hotel keycard. Please see Concierge for directions to CityFitness Public Gym which is also available to hotel guests.

Business Services

Free unlimited WiFi access is available throughout the hotel. 

Frequently Asked Questions

In this section we've answered some of our most commonly asked questions.

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