How to find us

CityLife Auckland is located on the corner of Durham Street West and Durham Lane in Auckland’s CBD, with a street entrance onto Queen Street.

Our Concierge is happy to assist with your travelling requirements and can advise you on options and book any of the following transfers for you. Please feel free to contact our concierge service directly at the number below. 


Transfer options include:

  • A private driver, which can be booked for a flat fee of around $130 for up to ten passengers or $95 for one to four passengers in a sedan size vehicle one way with the driver meeting you at the arrivals lounge of the airport. This can be charged to the room account.
  • A taxi, which can be arranged on your behalf or found outside the arrivals lounge at the airport. Prices vary from $85 - $100
  • The Super Shuttle, which departs from outside the arrivals lounge, or can be booked for a rate of $37.50 for the first passenger and $9 per additional passenger. If you take this as a shared service there will be a number of drop offs around the city so allow more time. Normally if there is 6+ passengers, a full charter will need to be booked for $127.50.
  • The Airbus Express, which departs every 10 minutes in the day time, and every 30 minutes overnight, with a fee of $18 one way or $34 return ($6 and $12 for children sixteen and under with family fares also available). While the number of drop offs may make this a slower option during the rush hour the ability to use bus-only lanes can make this comparatively efficient


To self drive to The CityLife Auckland from north take the Southern Motorway and exit at Cook Street (exit 424), then turn left onto Nelson Street, and take the 1st right onto Wellesley St West. From Wellesley Street West turn left onto Queen St. To arrive from the south exit the Motorway at Nelson Street (exit 427), then turn right at Wellesley Street and left at Queen St. From the Airport drive on State Highway 20 until the exit at Dominion Road (exit 18). Continue on Dominion Road as it turns into Ian McKinnon Drive, then turn left onto Upper Queen Street. 


Once on Queen Street proceed down to Durham Street West on the left. If you are using a GPS which requires an address use 15 Durham Street West to direct you to the entrance and reception at the corner of Durham Street West and Durham Lane where our staff will be waiting to assist you. 

Valet parking is available on-site at $45 per day.


Phone: +64 9 379 9222
To book, phone:
0800 368 888
Toll free from Australia:
1800 141 780