Luxury Queenstown Hotel Amenities

Heritage Queenstown Services & Facilities

We look forward to welcoming you to T.H.E. Heritage Queenstown within the forthcoming weeks. Queenstown is experiencing an acute staff shortage over the next few busy months; unfortunately, the Heritage Queenstown is no exception. Our Housekeeping services will be limited to a partial room service daily with a full service on the third day. Partial housekeeping service will involve bathroom refresh, amenities replenished and bins. Extra amenities will be available in your room.

The Queenstown region is quickly becoming the alpine destination of the Southern Hemisphere. With so much international attention on us, it is only right to be able to offer world-class services to all our guests.

The property offers complimentary unlimited WiFi, underground car parking (please note this is complimentary, limited availability during peak times)

For information about Queenstown read our Things To Do pages.

Heritage Queenstown Outdoor/Indoor Pool

Pool, Spa, Sauna and Gym

Enjoy Heritage Queenstown's indoor-outdoor swimming pool, spa and sauna year round. The gymnasium is located nearby and includes treadmills, cross trainer, stationary and spin bikes, weight bench, chest press and rower.

We are delighted to open our new cedar sauna for up to six guests. Our new sauna features LED lighting and a newly tiled floor.

Heritage Queenstown Mackenzies Restaurant

Dining

Enjoy the service, ambience and cuisine at Mackenzies Restaurant and Bar, where intimate dining is complemented by glowing fires in the winter, and summer offers al fresco fare on the expansive balconies. 

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Heritage Queenstown Icon Conference Room Theater Set Up

Business Services

Free unlimited WiFi access is available throughout the hotel.

Heritage Queenstown's conference spaces are available for the most private of meetings to dynamic product launches to large-scale conferences and weddings - the team will provide exceptional and dedicated facilities to suit all event types and budgets.

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A View Of A City

Free Bus Transfers

Heritage Queenstown and Orbus are offering guests free one-way bus transfers from the airport to the hotel!
Buses depart every 15 minutes up to 7:15pm and every 30 minutes after 7:15pm. Take advantage of easy access to Heritage Queenstown - all you need to do is present your Heritage Queenstown booking confirmation when boarding the bus. 

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A Group Of People Standing On Top Of A Snow Covered Mountain

Ski Storage

We have a ski locker and drying room available to keep your gear safe and dry to hit the slopes. Storage is located at the carpark near the Waterfall wing of the hotel.

A Fire Place Sitting In A Chair Next To A Fireplace

Frequently Asked Questions

In this section we've answered some of our most commonly asked questions.

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Special Offers