Services & facilities

With its sought-after location, you would expect the Heritage Hanmer Springs to offer guests a full complement of guest services. You won't be disappointed.

Hotel services and facilities include:

  • 24-hour room concierge
  • Complimentary WiFi throughout hotel (2GB daily)
  • Outdoor swimming pool - Seasonal (Oct-Apr weather dependent) 
  • Outdoor tennis court
  • Petanque court
  • Isobel's Restaurant (For more information click here)
  • Guest lounge
  • Bar
  • Baby sitting service
  • Complimentary daily newspapers
  • Conference facilities
  • 100% non-smoking rooms
  • Exclusive guest check-in
  • Tour and leisure desk
  • Foreign currency exchange
  • Free car parking

Please be advised that Heritage Hanmer Springs does not have a lift, so access to the first floor of the Lodge building is by the main staircase. If you require a downstairs room close to reception, please request this at the time of booking. The hotel has a limited number of downstairs rooms so we cannot always guarantee that we will have a downstairs room available. Our reception staff can assist with bringing your luggage upstairs to the first floor.